Assistant Receptionist/Administrator

We are seeking a professional and detail-oriented Assistant Receptionist/Administrator to join our team. The ideal candidate will have strong organisational skills, excellent communication abilities and experience in call handling and office administration. The successful candidate will be responsible for assisting with reception duties and provide administrative support to the legal team at any of the firm’s offices in Hartlepool, Peterlee, Wingate and Durham. 

Role and Responsibilities

Duties to include the following, which are not exclusive:-

Reception duties:

• Telephone call handling
• Make appointments
• Greet clients and visitors
• Deal with incoming and outgoing post.
• Maintain a clean and organised reception area ensuring a positive first impression for clients

Administrative support:

• Take cash, cheques and electronic card payments.
• File maintenance including opening and closing files on a case management system.
• Assist with daily banking and data input onto clients’ ledgers and company databases.
• Filing
• Archive management including storage and retrieval of legal documents.

Person requirements

• Minimum of 5 GCSEs (or equivalent) including Maths and English grades 9 – 4 (A – C)
• Driving license and own transport essential as will be required to provide support at any of the firm’s offices in Hartlepool, Peterlee, Wingate and Durham.
• Knowledge and use of IT systems including MS Excel and Word essential.
• Good verbal and written communication skills together with an organised and methodical approach to working with excellent attention to detail.
• A professional, courteous demeanour with a cheerful attitude, particularly when meeting clients.
• A committed and self-motivated individual who can work as part of a professional, friendly team and provide a professional, efficient, customer focused, quality service at all times.

Duration: Permanent

Salary: National Living Wage

Working hours: Full Time – 36.25 hours per week

Location: Hartlepool, Peterlee, Wingate and Durham

Company information

We are a regional firm of solicitors established in 1986 offering a wide range of services to private and business clients.

We offer an enjoyable and rewarding working environment and a friendly team.  We are committed to growth and development and offer opportunities for all our staff to shape their careers in the way that is right for them.  We encourage a proper work/life balance so that when our staff leave the office, they leave their work behind.

Please refer to our website www.tmjlegal.co.uk for more information.

Application information

Email CV and cover letter to hoakley@tmjlegal.co.uk or by post to Helen Oakley, TMJ Legal Services, Foster House, 99 Raby Road, Hartlepool, TS24 8DT.