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Apprentice Business Administrator

The Level 3 Business Administration apprenticeship is designed for individuals looking to start or advance their careers in business administration. It provides a blend of on-the-job training and theoretical knowledge, enabling apprentices to develop essential skills in various administrative tasks and business processes.  

Role and Responsibilities

You are expected to carry out your duties in a professional, efficient and friendly manner at all times. To provide general administration assistance where necessary including:

  • Answering incoming calls and forwarding appropriately.
  • Making appointments for clients and maintaining diaries.
  • Greeting clients/visitors and ensuring they are seen by the appropriate person with the minimum of delay.
  • Taking cash or cheques from clients and issuing receipts.
  • Managing incoming and outgoing post and faxes, including scanning incoming post to members of staff.
  • Assisting with photocopying and scanning.
  • Typing.
  • Filing.
  • Keeping the reception area tidy and the information displays stocked with current leaflets.

Other responsibilities/duties

  • Business Administration Apprentices are not authorised or held out to give any legal advice to clients and must not do so.
  • Client confidentiality is to be maintained at all times.
  • Such other reasonable tasks as and when required to assist and further the business of the employer.
  • Compliance with the policies, procedures and systems set out in the Quality Procedures Manual.

Person requirements

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills:

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Logical
  • Initiative

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider:

East Durham College

Training course:

Business administrator (level 3)

Start Date: Monday 31 August 2026

Duration: 1 year 6 months

Salary: £15,080 for your first year, then it could increase depending on your age

Working hours: The work pattern will be Monday to Friday, 9am – 5pm with 45 minutes for lunch = 36.25 hours per week.
36 hours 15 minutes a week

Location: Peterlee

Application information

Please apply here.

TMJ Legal Services

TMJ Legal Services has been helping individuals and businesses since 1986. We offer a range of advice and services. 

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